Cancellation & Rescheduling Policy

Need to cancel, reschedule or miss an appointment?

You may cancel your appointment through your online profile created with Mindbody or by emailing the salon at

However, if you miss your appointment entirely or fail to give 24 hours notice you will be charged 50% of the service time booked. This will be given to the stylist to compensate for their income lost.

We understand the emergencies or illness happens, so we ask you to provide as much time to cancel appointments. Please avoid missing your appointment or not emailing. You will not be subject to the cancellation fee.